descripción del trabajo

As a Sommelier at Roka, you'll pair exceptional wines and sakes with unforgettable moments, ensuring smooth service, maximizing sales, and delivering top-tier customer satisfaction. Elevate the Roka dining experience with your wine and sake expertise! brRoka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere. brLocated in the Cap Vermell Grand Hotel, along the Balearic Island's east coast, Roka Mallorca offers diners a seasonal, alfresco pop-up of lazy summer evenings, beautiful dishes, creative cocktails, and live DJs. Local ingredients are featured in Roka's signature robatayaki cuisine to create a menu that can't be experienced anywhere else. brMain Duties brYour key responsibilities will include: brCollaborate with the front-of-house team to deliver seamless and efficient wine and sake service daily brUse your in-depth knowledge of wine, sake, and food pairings to enhance guest experiences and drive sales brManage wine and sake stock levels and oversee ordering procedures with accuracy and care brMonitor and maintain wine and sake service equipment, addressing any needs with management brBuild relationships with guests and high-value customers, creating lasting connections brHandle guest feedback professionally, keeping senior management informed of key updates What We Look For brOur ideal candidate embodies our values and brings: brA genuine love for culinary experiences a passion for Japanese cuisine brProven experience as a sommelier in a luxury high-volume restaurant brNaturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits brAs part of our team, you'll enjoy: brWorld-Class training, designed to inspire and educate brGlobal opportunities, experience hospitality around the globe with our five incredible brands brFamily Meals are shared daily brRewards Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition brDining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity brWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.