descripción del trabajo

Salesforce Process Analyst page is loaded Salesforce Process Analyst Apply locations Madrid-Alcobendas Vida time type Full time posted on Posted 26 Days Ago job requisition id REQ2683542 In Nationale Nederlanden, the person is the one that makes the professional. Following the company’s strategy, we want to reinforce our structure within our main offices located in Alcobendas, with an hybrid, flexible, and conciliatory work environment. On this occasion, we offer an indefinite vacancy of Salesforce Process Analyst. We provide you with the following information: What is the purpose/mission of the position? Map business strategy to Salesforce capabilities and optimize end-to-end business processes Ensure adherence to standards to reduce risks in implementation Increase implementation speed by implementing OOTB features and custom solutions and reduce risk of project delays and improve quality and impact of releases What are the tasks that you’ll perform? University Degree - I. level education (Bc.) English level B2 - Upper-Intermediate Knowledge of Salesforce Financial Services Cloud, Sales Cloud & Service Cloud Insurance experience Familiar with sales and service business processes Knowledge of Microsoft Visio • Salesforce Marketing Cloud (nice to have) Previous experience with Agile (nice to have) Experience in system implementation projects What are we looking for? Analyzing of As-is and conducting workshops with business SMEs and POs to understand the functional needs Documenting functional requirements in Azure •Documentation of new process flows in Visio Reviewing and adjusting backlog refinement activities together with POs, SMEs Creating user stories including acceptance criteria in Azure Acting as Scrum Team member for other backlog activities, e.g., preparation and execution demo for stakeholders' acceptance Preparation of testing scenarios and support in testing What do we offer? As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are: We work with a hybrid model. Starting financial aid so you can equip your work space at home Allowance and telework subventions Flexible working hours and 3 months of intensive working hours in summer so you can fully take advantage of your time We hire a life insurance and a pension plan for all our employees We establish objectives bonus as a performance reward You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes. Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings… We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees. We care about your wellbeing. We have a Wellness Program available: psychologist, Gympass, leisure discounts… We are digital and we love technology. Also, every team works under agile methodology. If we haven’t convinced you yet…don’t take our word but the Top Employer. We are the 11th best company to work for in Spain! If you think that your profile can fit with us and you like who we are, do not hesitate to sign in to our offers. We are waiting for you! In Nationale-Nederlanden we are committed with diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment. Click here to know more about our Brand Ambassadors. NN Group We are a financial services company operating in more than 18 countries with strong presence in a nomber of European countries and Japan. We have more than 18 million customers, are listed on Euronext Amsterdam and employ around 15.000 people. Our head office is located in the Hague. Our Value Our business centres around people and trust. Being entrusted with other people´s financial matters is a responsability we take very seriously. At Nationale-Nederlanden, we help people care for what matter most to them. We do so guided by our values care, clear, commit. Diversity and Inclusion We embrace everyone. Together we build an environment in which people feel welcome, valued and respected. In this company we seek that our workers make of their clients great experience their status quo. We wat that all of them contribute to the wellbeing of our big family. Commitment to society We assume the responsability of taking care of the social wellbeing. We want to use our resources, experience and scope to help society to achieve a sustainable prosperity in the long term.