descripción del trabajo

Minimum Formal Education Required for this Position:
• Bachelor’s degree in computer science, Data Analytics, Business Management, Accounting, Finance, Process Improvement or similar field of study, or equivalent job experience.

Required:
• Information Technology Infrastructure Library (ITIL) 3 or 4 Certification preferred, or equivalent experience.

Preferred:
• Certified System Administrator (CSA)
• Certified Implementation Specialist (CIS) – Discovery

Top 5 Required Skills:

1. ITIL and ITSM Processes
2. Attention to Detail, Analytical Skills
3. Communication and Collaboration
4. Problem Solving and Troubleshooting
5. ServiceNow – CMDB, Discovery, CSDM, Platform knowledge (foundational)

Additional Information:
• This is a fully Remote Role
• The pay range is $60-$62/hr