descripción del trabajo

pAs the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. /ppShaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. /ppEach of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. /ppIf you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. /ppbr/ppstrongWhat’s the Job? /strong /ppbr/ppAs a Night Audit, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. /p pem Reports to the Assistant Front Office Manager. /em /ppbr/pp strongYour day-to-day /strong /ppbr/pulliBe the warm welcome that kicks off a memorable guest experience! /liliTake and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. /liliConduct routine inspections of the hotel grounds and take immediate actions to correct any deficiencies. /liliProvide cross-functional support by assisting other departments as required, promoting a collaborative and seamless guest experience. /liliStay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. /liliHandle cash and credit transactions. /liliOversee night audit function and preparation of daily financial reports. Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight. /liliBe a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. /liliStay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed. /liliTake pride in your appearance and place as a brand ambassador. /liliAlways know what events and activities are on the day’s schedule. /li /ulpbr/pp strongWhat We Need From You /strong /ppbr/pulliBachelor’s degree in hospitality or related field. /lili3+ years’ experience working in Front Office department. /liliMust be fluent in Spanish and English. French will be highly valuable. /liliProactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. /li /ulpbr/pp strongWhat To Expect From Us /strong /ppbr/pulli Competitive salary. /liliDiscounted international room rates. /liliEmployee recognition programmes. /liliTraining programmes and access to IHG’s training tool. /liliMeals whilst on duty. /liliUniform and laundry service. /li /ulpbr/ppAt IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. /ppbr/ppemDon't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. /em /p