Head of Retail - MŌDUM
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Head of Retail Reporting too: Chief Commercial Officer Reporting Line: Retail Team About the Role Our client has embarked on an extraordinary journey over the past eight years, experiencing rapid growth in the world of sneakers. With a perfect balance of sleek design and versatility, they’ve redefined what sneakers can represent—fusing refined creativity, meticulous attention to detail, and a mastery of color. More than just footwear, their products are a true style statement, designed to turn every step into a purposeful moment.If you share a passion for creativity, design, and innovation, this could be the perfect opportunity for you.What You'll Be Doing:Define and implement a global retail strategy that maximizes profitability and elevates brand positioningOversee daily operations of physical stores, ensuring excellence in service, product presentation, and sales performanceCollaborate cross-functionally with Marketing, eCommerce, Product, and Finance teams to deliver a seamless omnichannel experienceLead, train, and motivate the retail team to consistently achieve commercial goalsIdentify and execute store expansion opportunities, including new openings and strategic negotiations with landlords and partnersMonitor key KPIs (sales, traffic, conversion, average ticket, profitability) and implement strategies to optimize performanceRoll out tools and processes that boost operational efficiency and elevate the customer experienceEnsure brand identity and values are consistently upheld across all physical retail environmentsOversee inventory control in stores to maintain optimal stock levels and reduce shortages or overagesDevelop and maintain a customer experience strategy aligned with the brand’s values and distinctivenessStay ahead of industry trends, innovation, and best practices to maintain a competitive edgeWho We're Looking For:Master's degree in Fashion, Business, Marketing, International Trade, or related fields5+ years of experience in Retail Management or as Head of Retail within international fashion, footwear, lifestyle, or cosmetics brandsStrong leadership and stakeholder management skillsProficient in Microsoft Office (Excel, PowerPoint, PowerBI)Fluency in English required; proficiency in French is highly desirableWhy Join Our Client’s Team?Complimentary products each season and generous staff discountsHybrid work flexibility—work remotely when needed, no questions askedFree-flowing coffee and fresh fruit in the officeBirthday afternoons off to celebrateFlexible scheduling and early Friday finishes at 2 PMBe part of a fast-growing, international brand with a vibrant, entrepreneurial spiritTheir Culture: Sky Is Not the Limit – Big dreams and bold moves define their journey Make Things Happen – Proactive, hands-on, and driven from day one Brand Ambassadors – Every team member takes pride in being part of something bigger Stronger Together – Collaboration, knowledge-sharing, and team spirit fuel their progressOur client embraces diversity and is committed to building inclusive teams. All hiring decisions are based on merit, qualifications, and business needs.Please note: Due to the high volume of applications, we apologise that we can only respond to candidates who have been shortlisted for the next stage.If this sounds like the kind of place where you’d thrive, we’d love to hear from you

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