descripción del trabajo

Register Now for this Exclusive Recruitment Day for the Opening of Hotel Indigo Grand Cayman, part of IHG Group With its vibrant culture, welcoming community, breathtaking scenery, and income tax-exemptions, the Cayman Islands offer an unparalleled start to and backdrop for your hotel career journey. Hotel Indigo Grand Cayman is offering: - A very competitive salary package - Flight allowance of up to USD $1500 - Complimentary meals during workdays - Generous overtime pay at x1.5 of your hourly rate for any work beyond 9 hours/day or 45 hours/week. - Global Discounts at IHG brands - Comprehensive Medical Insurance - 2 weeks paid vacation If you’re a bright and dynamic individual, don’t hesitate to apply and get the chance to become part of our exceptional crew in the Cayman Islands Preselected candidates will participate in a secondary selection process, resulting in face-to-face interviews in Barcelona. DATE: October 18th LOCATION: Barcelona, Spain (exact location will be revealed to selected candidates only) RESPONSIBILITIES INCLUDE: - Review arrivals noting special requests, blocking rooms as needed. - Check in and out hotel guests in a confident, professional and friendly manner. - Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. - Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. - Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. - Follow established key control policy. - Ensure proper credit policies are followed. - Submit all lost & found articles accompanied by a completed lost & found report. - Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. - Verify credit limit report. - Monitor room availability throughout the day. - Review daily the selling status of the hotel using yield management system. - Attend department meeting once a month. - Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. _ _ _ WHAT YOU BRING: - 1 year experience in a similar role at luxury/ lifestyle hotel. - High school diploma - Experience with Opera is a must and experience with HotSOS, Alice and Kipsu is preferred. - Flexible schedule, able to work evenings, weekends and holidays. - Work well under pressure, dealing with many arrivals and departures within a short period of time. - Ability to diplomatically deal with difficult situations and people, while exhibiting a constant level of integrity. - Skillful in verbal and written communication, with phenomenal customer service and attention to detail. - Familiar with hotel systems and operations, and the ability to enter in information accurately. - Ability to lift 30 pounds