descripción del trabajo

pstrongJob Title: Global Transport Operations Analytics Specialist /strong /ppstrongLocation: /strong Headquarters, Spain (Tordera, Barcelona) /ppbr/ppstrongTransport Operations Analytics Specialist /strong /ppstrongAbout the Role /strong /ppMassimo Dutti is looking for a stronghighly analytical and detail-oriented Transport Operations Analytics Specialist /strong to oversee and optimize our strongglobal e-commerce logistics operations /strong. Reporting to the Global E-Commerce Operations Manager, this role will be responsible for monitoring delivery performance, optimizing transportation lead times, and improving return processes. The ideal candidate has a strongdata-driven mindset, strong problem-solving skills, and experience in logistics and e-commerce transportation management. /strong /ppbr/ppbr/ppstrongKey Responsibilities /strong /ppstrongDelivery Performance Logistics Optimization /strong /pulliMonitor and improve strongdelivery times, return processes, and quality KPIs /strong, identifying areas for operational enhancement. /liliProactively stronganalyze courier performance /strong, recommending changes or adjustments to enhance service levels. /liliAnalyze strongcustomer service inquiries /strong related to e-commerce logistics (e.g., stock shortages, quality incidents) and develop action plans to reduce issue frequency. /liliTrack strongmonthly delivery times by market and service type /strong, identifying misalignments between website delivery promises and actual lead times from warehouses and couriers. /liliConfigure lead times in various stronglogistics systems /strong to ensure accurate estimated delivery dates for customers. /liliContinuously analyze and strongimprove return processes /strong, ensuring strongefficient handling /strong to minimize delays. /li /ulpstrongData Analysis KPI Management /strong /pulliMonitor and strongevaluate key logistics performance indicators (KPIs) /strong, including: /lilistrongOn-time delivery rates /strong by country and service type /lilistrongStock availability fulfillment rates /strong /lilistrongLate shipments delayed returns /strong /liliIdentify trends and propose strongdata-driven strategies /strong to improve logistics efficiency and customer satisfaction. /li /ulpstrongCross-Functional Collaboration Process Improvement /strong /pulliLead strongcross-functional initiatives /strong with internal teams (Operations, IT, Customer Service) to drive logistics improvements. /liliIdentify and document strongbest practices /strong in transport operations within the industry and across the Inditex group. /liliWork closely with the strongIT department /strong to stronglead and implement logistics technology projects /strong that enhance operational efficiency. /liliEnsure strongcost control /strong of the global courier network, aligning expenses with budget targets. /liliAnalyze strongbudget deviations /strong and propose strongcost-saving measures /strong in transport operations. /li /ulpstrongNew Market Expansion Support /strong /pulliSupport the implementation of strongnew transport operations /strong aligned with global expansion strategies. /liliCoordinate logistics strongprocess adaptations /strong for new market entries, ensuring operational excellence. /li /ulpbr/ppbr/ppstrongKey Qualifications /strong /pullistrong8+ years of experience /strong in transportation, logistics, or e-commerce operations. /lilistrongBachelor’s degree in Industrial Engineering (Operations Management), Business Administration, Mathematics, Data Science, or related fields. /strong /liliSpecialized training in strongSupply Chain, International Trade, or E-Commerce /strong is highly valued. /lilistrongAdvanced proficiency in English /strong (Spanish is a must). /lilistrongAdvanced proficiency Python. /strong /liliStrong stronganalytical and data-driven mindset /strong, with experience handling stronglarge datasets /strong and drawing actionable insights. /liliExcellent strongproblem-solving skills /strong, with the ability to anticipate operational challenges and implement proactive solutions. /liliStrong strongcross-functional collaboration skills /strong, with experience coordinating with corporate and external partners. /liliAbility to work independently, with stronga proactive approach to continuous improvement /strong. /lilistrongPassion for fashion and digital commerce. /strong /li /ul