descripción del trabajo

pstrongWho We Are /strong /ppSpoki is a Conversational Platform that helps companies build authentic relationships with their customers through WhatsApp and Artificial Intelligence. We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way. /ppOur culture is built on four key principles: an unwavering passion for what we do, putting customer success first, working as a united and collaborative team, and approaching challenges with an entrepreneurial and results-driven mindset. /ppbr/ppstrongRole Overview /strong /ppThe Community Social Media Manager will be responsible for managing Spoki’s social media channels, building and engaging our community, and supporting brand awareness and product education through strategic content and conversations. /ppThis role combines strongcontent creation, community engagement, social listening, and influencer collaboration /strong to position Spoki as a leader in AI-driven conversational marketing. /ppbr/ppbr/ppstrongKey Responsibilities /strong /ppstrongSocial Media Management /strong /pulliManage and grow Spoki’s presence on platforms such as strongLinkedIn, X (Twitter), YouTube, Instagram,TikTok and emerging channels /strong /liliPlan and execute the strongsocial media content calendar /strong aligned with marketing campaigns and product launches /liliPublish posts, monitor performance, and optimize engagement /li /ulpstrongContent Storytelling /strong /pulliCollaborate with the marketing team to translate product features, case studies, and industry insights into strongengaging social content /strong /liliCreate and coordinate content formats including: /li /ulp-Product explainers /pp-AI and WhatsApp industry insights /pp-Video snippets and short-form content /pp-Event coverage and thought leadership posts /ppstrongCommunity Management /strong /pulliEngage daily with our audience: respond to comments, messages, and mentions /liliFoster meaningful conversations with customers, partners, and prospects /liliIdentify and highlight strongcommunity success stories and use cases /strong /li /ulpstrongInfluencer Partnership Engagement /strong /pulliIdentify and collaborate with strongindustry influencers, creators, and thought leaders /strong in AI, marketing automation, and customer experience /liliSupport outreach initiatives to expand Spoki’s visibility in the tech ecosystem /li /ulpstrongSocial Listening Insights /strong /pulliMonitor trends in strongAI, conversational marketing, WhatsApp marketing, and customer communication /strong /liliTrack competitor activity and industry discussions /liliShare insights with the marketing and product teams /li /ulpstrongAnalytics Performance /strong /pulliTrack and report key metrics such as strongengagement, reach, follower growth, and campaign performance /strong /liliProvide monthly insights and recommendations to improve results /li /ulpbr/ppstrongRequirements /strong /ppstrongExperience /strong /pulli2–4 years experience in strongsocial media management, community management, or digital marketing. /strong /liliExperience working in strongSaaS, tech startups, or B2B marketing /strong is a strong plus /li /ulpstrongSkills /strong /pulliStrong writing and storytelling skills in strongEnglish, Spanish or Italian is a plus /strong /liliDeep understanding of strongLinkedIn and B2B social media strategies /strong /liliAbility to translate complex tech topics into strongsimple, engaging content /strong /liliExperience with social media tools (Buffer, Hootsuite, Sprout, etc.) /liliAnalytical mindset and familiarity with social media metrics /li /ulpstrongBonus /strong /pulliExperience in strongAI, marketing automation, CRM, or messaging platforms /strong /liliExperience managing strongtech communities or developer audiences /strong /liliVideo editing or visual content creation skills /li /ulpbr/ppbr/ppstrongWhat We Offer /strong /pulliOpportunity to work with a strongfast-growing AI SaaS company /strong /liliHigh ownership and impact on brand growth /liliRemote-friendly environment /liliCollaboration with an international marketing and product team /liliAccess to industry events and tech ecosystem /li /ul