descripción del trabajo

The Business Analyst partners with the Product Owner to understand business benefits and strategy alongside the process to deliver features required to meet the product vision and our client needs. The Business Analyst handles working with stakeholders and subject matter experts to analyze business processes and workflows, gather and validate business requirements into a backlog of epics, user stories, and wireframes, taking part as a member of the agile team to facilitate successful delivery of the backlog. The Business Analyst also contributes to business Quality Assurance at Copyright Clearance Center. What you will be doing : Elicits, validates, and documents business requirements to support complex software development projects. Utilizes defined approach to document requirements including epics, user stories and high-level wireframes. Communicates requirements backlog to broader lean-agile team and serves as a bridge between the business and Engineering, ensuring business requirements are met and linked to identified Business Benefits Analysis. Works closely with Product Management/Product Owner to manage and refine requirements backlogs and aid in backlog prioritization. Can act as proxy PO where necessary. Contributes to successful planning and implementation, including business process integration and the design and delivery of end-user training. Produces supporting internal documentation for process changes and application use. Supports outward-facing engagements, aiding in preparing schedules, templates, and processes to support successful elicitation events. Presents CCC intellectual property as part of Solution Design in outward-facing contexts. Produces and manages User Acceptance Test (UAT) Plans, based on the requirements gathered during project initiation. Ensures the detailed, prompt, and accurate reporting of issues and management of feedback. Elicits and analyses existing business processes and workflows, works with business users to formulate, and define future processes, proposes and documents future-state/to-be business processes and workflows. Reviews and evaluates Quality Assurance test cases for completeness and accuracy. Aids in identifying and prioritizing high-risk business scenarios. Works closely with the Agile team, communicating and applying CCC lean-agile guidelines. Attends Agile ceremonies, including the preparation and presentation of Sprint Showcases, managing feedback, defects, and bugs in collaboration with the PO to ensure successful iterations and projects. Serves as a liaison between Product and other cross-functional teams. Aids in the facilitation of team meetings. Delivers informative, well-organized presentations, usually to internal stakeholders, to facilitate requirements elicitation, business prioritization and decision making. Understands how to communicate difficult/sensitive information tactfully. Contributes to the BA Practice, engaging with, supporting, and learning from the team whilst contributing to the ongoing maintenance, additions, and updates to documented practice standards. May be accountable for other results and activities as assigned. Required experience and skills: 4-6 years’ experience as a Business Analyst Demonstrable experience with complex application development throughout the software development life cycle SAFe understanding highly desirable Strong experience of working on products with heavy UX/UI requirements is highly desirable. Experience of working on products with heavy search and analytics requirements is highly desirable. Demonstrable experience in best practice management of a backlog of business requirements. Experience in creating supporting artefacts (Wireframes, Data Dictionaries, etc.) in most of the following tools: Google docs, Visio/Lucidchart, and Axure. Experience of business process modelling in standard notations. Highly Desirable: Formal courses in lean-agile methodology; certification preferred in some of the following: BCS/ISEB, IIBA, CSPO/PSPO, PMI-PBA Builds networks - persuasion and collaboration are necessary and building a strong network of peers/colleagues to ensure all work needed is accomplished and that trust is built. Balances Stakeholders – understanding the business, the road map and stakeholder needs is key to success. Organizational savvy= working in a multidisciplinary, multi-cultural, matrix organization and understanding the how and who is key. Manages ambiguity- stakeholder management and getting to decision is necessary to moving products along, Action oriented – Active listening skills and understanding your team and product will allow you to make decisions and keep work moving. Resourcefulness- being agile, thinking outside the box, leaning on team strengths and your network will help you respond to needs. Is a nimble learner- you must always be curious, want to grow your knowledge and skills to be happy here. Demonstrates self-awareness- take all feedback as opportunity to build trust, learn and grow and understand others’ viewpoints. CCC advances copyright, accelerates knowledge, and powers innovation. Our employees' partner with customers to create solutions together, removing friction from the market and making complicated things simple. We help organizations integrate, access, and share information through licensing, content, software, and professional services. CCC continues to be committed to a diverse, inclusive, equitable, vibrant ecosystem that cultivates opportunity and attracts talented people. CCC is more than a company. It’s a community. At CCC, we celebrate the power of individual action in our work and in helping others. Our We Not Me program brings lots of opportunities to support charities around the world to feed and shelter the homeless, support children in need, build green spaces, and so much more. CCC is more than a company, it’s a community. Our smart, talented, and compassionate team members make CCC a special place to work. We invest significantly in their development and well-being to give them the resources they need to grow. Here is what some of our employees said in the survey about working at CCC: “ CCC provides a pleasant work environment, good pay and benefits, and opportunities for growth.” “ CCC is a great place to work, there are opportunities to grow in your career and continue to learn and improve in your current position. CCC has lots of employees that have stayed at this company for a long time, which says a lot about how employees like working here.” “Great leadership, family and employee-oriented, flexible, and innovative.” “CCC is a flexible working environment. Employees are given the option to work in the office or remotely. The benefits are excellent and CCC offers opportunities for professional growth and training. And the best feature of CCC is the community - Everyone truly cares about each other.” “ I feel working in a very professional environment, people are knowledgeable and willing to share their experiences. There is mutual respect among the team members, and everyone is included and encouraged to participate. The work is never boring, new things are happening all the time but at the same time it is not stressful, it is just enough to keep you challenged and motivated. I have a very good balance between work and my personal life.” CCC is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented people. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law. CCC understands that diversity and inclusion among our teammates is critical to our success as a global company.