descripción del trabajo

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

In Insight we have an amazing opportunity for an Internal Account Manager to join our successful team based in Madrid.

You will be responsible for building on current accounts and bringing in new business (Mainly over the phone)

It is an exciting time at Insight, as we seek to expand our solution offerings across EMEA, focusing on the latest technology and innovation that will add real value to businesses. Whether Cloud, Data Center, Mobility, Network & Security or Office productivity solutions, Insight's unique model combines an array of advanced services and expert technical resources, bringing essential skills and helping customers by implement truly strategic technologies.

This role will support either an Executive Account Manager (EAM) or Inside Sales Account Manager across a number of Client portfolio activities and objectives, as set by the Sales Manager.

• Ensuring the optimum customer experience and satisfaction.
• Accurate forecasting and opportunity pipeline management.
• CRM management, supporting Account Managers during the sales cycle.
• Manage and undertake actions arising from those reviews including action plans or meeting notes and circulate to both client and internal contacts as required. Diarise follow-up and other appointments in good time.
• Build rapport with clients by understanding their needs and working with them to develop the most appropriate solutions.
• Promote the use of web enablement to all clients, including the integration of e‐procurement tools where the client makes use of such tools.
• Maintain regular reports for the EAM or OM for the portfolio including: Daily activity reports, daily performance reports, and daily and monthly Lines of Business trading reports.
• Complete the required learning standards within the Insight Sales Academy and develop product knowledge to the required accredited standard.
• Creating and closing quotes including quote generation for non-project-specific requests and loading them onto the system.
• Responsible for ensuring all renewals are quoted and followed up, closed and updated in the relevant systems, and reported back to the business.

Requirements:

• From 1 year sales support experience in the IT industry or similar high‐pressure sales environment.
• Good understanding of the IT industry.
• Interest in existing and upcoming technologies.
• Fluent conversation in English and Spanish
• Be able to demonstrate and discuss Insight’s solutions set clearly and accurately.

Application Details:

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.

We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.